Shipping & Handling

Shipping Policy

Note: The shipping policy below applies only to online retail customers buying on soi-bio.com For Soi-Bio Spa Partners, please contact us at 514-791-9091 or email us at info@soi-bio.com for more details about your shipping options.

We offer free shipping on all orders of $75 or more before taxes, only in Canada. With Canada Post.

Orders are processed and shipped during regular business hours, Monday through Friday, 8:00 am to 4:30 pm. Orders received on Saturday and Sunday will be processed the next business day.

Delivery

  • Packages are shipped within 2 to 7 work days. If we suspect delivery may take longer, we will contact you.
  • Everywhere in Canada
  • Shipping fee of $12.

Please make sure your complete address is correct before ordering. In the event your order arrives damaged or not within the expected delays, please contact us at info@soi-bio.com

* The estimated delivery time may vary depending on the shipping destination.
** Delivery times may be affected by the global situation surrounding COVID-19. Please visit the Canada Post website (for orders in Canada) for up-to-date information on shipping policies during this time.
*** Currently, we do not offer express or expedited shipping options.